Payments, Refunds & Returns
1. Accepted Payment Methods
We accept:
- Credit/Debit Cards (Visa, Mastercard, etc.)
- Digital wallets (if applicable)
2. Payment Security
All transactions are encrypted using secure payment gateways (Shopify Payments & Stripe). We do not store your payment details.
3. Refund Policy
We offer refunds under the following conditions:
- Product not received within 30 days
- Damaged or defective item
- Incorrect item delivered
Refunds are processed within 5–10 business days after approval.
4. Return Policy
- Returns are accepted within 7 days of delivery
- Items must be unused and in original packaging
- Customer may bear return shipping cost (unless defect/damage)
5. Non-Refundable Cases
- Change of mind after shipment
- Minor cosmetic differences
- Delays due to customs
6. Chargebacks
Customers are encouraged to contact us before initiating chargebacks. Fraudulent disputes may lead to account restrictions.